Returns & Exchanges Policy

At NEO Sabers™, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your gear doesn't fit or meet your expectations, simply initiate a return to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.